Know Before You Go
Coming to an event at Canada Life Place? Please familiarize yourself with the information found here before you arrive to ensure a smooth entry into the venue.
Can't find the answer? Visit our FAQ page.
Elevation Project
Canada Life Place is under construction to enhance the fan experience with upgraded concession stands and bar areas.
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Cashless Venue
Canada Life Place is a fully cash-free venue that only accepts debit and credit cards, including major contactless and payment methods, for a safe and speedy check out
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Bag Policy
The Canada Life Place bag policy is designed to enhance the safety of all fans entering Canada Life Place as well as streamline the venue entry process to provide fans with a safe and enjoyable experience.
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Mobile Tickets
All tickets for Canada Life Place events will be delivered digitally and will be scanned from fans’ mobile devices at the arena to maintain a contactless fan experience.
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Getting Here
Check for any construction disruptions to allow plenty of time to get to the venue.
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No Re-Entry
For all events at Canada Life Place, once a ticketed guest has been scanned into the event and enters the facility there will be no in-and-out privileges and no re-entry will be permitted once a guest exits the facility from any door. This includes smoking.
Filming & Photography
When you attend this event, you enter an area where photography, audio, and video recording may occur. By entering the event premises, you consent to such recording media and its release, publication, exhibition or reproduction.